Some people tend to think that the most popular hoisting services are the best. What happens is that these services are usually the ones that did the best work advertising their business and they ended up becoming extremely popular. The problem is that when a hosting service gets too popular, their customer service becomes extremely weak and that is the case with many top hosting providers.
The best thing to do if you want to get good customer services, you need to look for a host that provides a good service, but is a bit under the mainstream radar. The lower the number of clients a host has, the easier it is for them to take proper care of their customers.